Help Topics
Activating Your Account
To launch your website, you will need to activate your Pub Site account. You must activate your Pub Site account before you can change the domain name. To do that, log in to your Pub Site website.
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Adding a Book with Multiple Formats
If you have a book with multiple formats, take these steps to display formats on a single book page.
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Adding a New Page to your Pub Site Website
Follow these instructions to learn how to add a new page to your Pub Site website. In Admin, go to Pages & Navigation. You’ll see two sections for pages options. In “Main Navigation Menu” on the left, you can see the pages that are on your website. In “Not Included in Navigation Menu” on the right, you’ll see a list of pre-designed page options for you to choose from. You can either choose from this list or create a new page to add to your website. In this article, we will teach you how to do both.
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Adding a YouTube Video
Why should you upload your video to Youtube or Vimeo before posting it on your Pub Site Website?
- They automatically do any resizing or conversion you need
- It makes it easier to add it to your website
- There is greater discoverability — more people may find you
Follow these instructions to add a Youtube video to your Pub Site website.
Adding Author Appearances
You can add and edit appearances in this section. Appearances will automatically display on the Appearances page. To add that page to your site menu, click on the Pages & Navigation tab in the admin menu and drag the appearances page icon from the box on the right into the box on the left.
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Adding Bookseller Buttons
You can add the bookseller buttons for a book by going Titles/Products, selecting the Book, and going to the Purchase Links tab. Here, you can copy and paste links of the book page from the book seller's site.
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Adding MailChimp to your Pub Site Website
Go to https://mailchimp.com/, Log in to your account or sign up for a free account.
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Adding SEO to Your Pub Site Website
As you know, adding SEO to your author website is very important. If you don't know what SEO (Search Engine Optimization) is or why it's important, read about it in Search Engine Optimization: Basic SEO Tips Every Author Website Needs. Read more to learn about every place you can add SEO to your Pub Site author website to increase visibility and traffic.
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Arranging the Order of Books
Books are in descending publication date automatically. There is a way to reorder the books on listing pages. Use this option if you don't want to order your books by publication date.
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Canceling Your Account
To cancel your Pub Site account, log into your site, click on the Account button to the far right.
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Changing the Menu for a One Book Site
If you are only displaying one book on your site, you can change the "Books" tab on your site menu to better suit your needs. By default, the "Books" tab leads to a page displaying all books. If there is only one book on the site, you can change the tab to read "Book" and take you directly to the book page.
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Creating Blog URLs
When you publish a blog post, you will need to have an associated permalink. To create a permalink, go to the admin section of your blog post. Then click "Search Engine Optimization" in the submenu.
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Credit Card Transactions and Refunds
How can I turn off processing credit card transactions on my site?
How do I provide refunds to my customers?
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How do I provide refunds to my customers?
Domain Name Basics
Before you start the development of your author website, you need to decide on a domain name. It is helpful to decide before you start development because it could impact the design of your website. When deciding on a domain name there some things to consider: what to choose, availability, and buying.
Google Search Console and Sitemaps
Learn about the benefits of Google Search Console here and decide if it's something you would like to do. Check out this user guide to read about their best practices. If you want to register your website with Google and submit a sitemap, follow these instructions.
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Header Dimensions
We suggest using header dimensions that are between 2000-2500 pixels wide by 150-500 pixels for height.
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How to Create a Placeholder Menu Button
Go to Pages & Navigation tab in the admin menu. Click on the blue "Add New Page" button in the submenu.
Name it whatever you want the menu button to say. Select "Link to File or External Website." Put "#" in the Link box. Click on Add Page; then Save Changes.
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Name it whatever you want the menu button to say. Select "Link to File or External Website." Put "#" in the Link box. Click on Add Page; then Save Changes.
How to Link to a File or Another Website
Enter the text, like XYZ Podcast, highlight the text, then click on the link icon in the edit bar:

This window will open:
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This window will open:
Integrating Google Analytics with Your Pub Site Website
Follow these instructions to add Google Analytics to your Pub Site website. Google Analytics allows you to monitor traffic to your website.
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Introduction to Using the Blog Feature
Blogs are under the Authors tab, which allows multiple authors to have their blog on one site. First, click on the Authors tab in the menu bar, then the green "Edit Blog" button to the far right of the author name. Click on the blue "Add Blog Article" button on the right side of the submenu.
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Maintenance Mode (Under Construction)
You might not want your site accessible to the public just yet. If you enable Maintenance Mode, you and your other Store Admins will be the only people who can see what your store looks like.
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Paste Without Formatting
Often word processing programs like MS Word, and other websites, have formatting accompanying the text that is in the background that you cannot see. But when you copy and paste this text onto your Pub Site website, this formatting may cause the text to appear different and override your Pub Site default formatting, making some pages, or parts of pages, appear with different fonts sizes, spacing, etc. To paste text without formatting from a word processing program or another website, follow these tips.
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Remove a page
Some pages cannot be deleted because they are associated with dynamic functionality that your website may rely on. If you do not want these pages to display anywhere on your site, simply drag those pages to the 'Not Included in Navigation' area of the Pages & Navigation interface.
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RSS URL for Amazon's Author Central
You can populate your author page on Amazon by adding a photo, bio, blog, etc. You can claim editing privileges to your author page by registering with Amazon’s Author Central program: https://authorcentral.amazon.com/ This page is tied to your personal Amazon login.
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Search Engine Optimization: Basic SEO Tips Every Author Website Needs
Ok, so you were convinced that you must have an author website, you now have one, or will have one soon, and now people start mentioning SEO and how important it is. And maybe you start getting emails telling you how you are missing out on website traffic, that you must purchase their services. Then they mention the dreaded meta tags. The stress level rises. All you wanted to do was write a book.
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Sending a Shipping Message with Pub Site
Once you have shipped the book/product, go into the order (In Admin, click on Ecommerce, then Orders) and check both boxes and then click on Update Order at the bottom. An email will be sent to the email address given by the purchaser.
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Tips for Posting Blogs
When creating a blog post, there are two boxes for text. The first box, Article Intro, should include a short descriptive paragraph or the beginning of the full blog. The second box, Full Article, should be the blog article. On your site's blog page, the Article Intros will display with a "Read More" button that leads to the Full Article.
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Uploading Book Cover Images
To add a book cover image, go to the Titles/Products tab in the admin menu. Find and select the book you would like to add an image. Go to the Images tab in the product menu and click the folder icon (circled below). Make sure you do not select the green "Add Image" button"—that button is for adding additional images. Selecting the folder icon will open up the File Manager.
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Using PayPal with Pub Site
You can easily add ecommerce to a Pub Site website. Go to the ecommerce tab and uncheck the first checkbox. There are two types, the Standard free account and the Pro paid account. The difference is that with the Pro account the entire transaction takes place on your website, whereas with the Standard when you go to pay you are taken to the PayPal website. In both cases customers can pay using PayPal or by credit card. To set up, select Accept Credit Cards from the from the Checkout submenu.
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Using The Gallery Feature
To create a gallery, go to Pages & Navigation in Admin. Click on "Add New Page" at the top right. Name the page and select Photo Gallery from the Type dropdown menu.
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Using Your Domain Name with Pub Site
For the domain name, you will need to go to your domain name account and make sure the domain name servers are set to “default” or “parked” (for newly registered domain names they should be). Then you’ll need to change the “A” record in the DNS to our IP address, 198.251.69.45. Look for the DNS option for the domain name you want to use.
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Website Setup Service
Pub Site is a DIY platform, but we are happy to set up a site for you. Please review our setup package and add-on features on our Setup Service page on the Pub Site website.